Privacy Policy

Last Updated: October 1, 2023

Clear Voice Global is committed to protecting the privacy and confidentiality of your personal information. This Privacy Policy outlines our practices concerning the collection, use, and sharing of your personal data when you visit our website and use our transcreation, translation, interpreting, and cultural exchange services ("Services").

By using our Services, you consent to the practices described in this Privacy Policy. Please take the time to review this policy carefully. If you do not agree with any part of this policy, please do not use our Services.

1. Information We Collect

We collect various types of information to provide and improve our Services:

1.1 Personal Information:

Contact Information: This includes your name, email address, phone number, postal address, and video chat ID.
Payment Information: We collect your payment method, such as check, credit card, PayPal, Apple Pay, Venmo, or Zelle account information.

1.2 Usage Information:

Log Data: We collect information about your interaction with our website, such as your IP address, browser type, pages visited, and the date and time of your visit.
Device Information: We may collect information about the device you use to access our Services, including device type, operating system, and browser information.
Cookies and Similar Technologies: We use cookies and similar technologies to track your preferences and improve your experience on our website.

2. How We Use Your Information

We use your personal information:

2.1 Providing and Improving Services:

To provide you with the Services you request, including transcreation, translation, interpreting, and cultural exchange services.
To improve our Services and develop new features.

2.2 Communication:

To respond to your inquiries, requests, or feedback.
To send you important information about our Services, including updates, changes, and security notifications.
To send you promotional and marketing communications with your consent.

2.3 Compliance and Legal Obligations:

To comply with legal obligations, resolve disputes, and enforce our Terms of Service.
To protect the rights, property, and safety of our users and others.

3. Information Sharing

We may share your information with third parties in the following circumstances:

3.1 Service Providers:

We may share your information with third-party service providers who assist us in providing and improving our Services. These service providers are obligated to protect your data.

3.2 Legal Requirements:

We may disclose your information to comply with legal obligations, respond to legal processes, or protect our rights and interests.

3.3 Business Transactions:

In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the acquiring entity.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is entirely secure. Therefore, we cannot guarantee the absolute security of your data.

5. Your Choices

You have choices regarding the collection and use of your personal information:

You can choose the type of personal information to share with us.
You can opt out of receiving promotional emails by following the unsubscribe instructions in the email.
You can disable cookies in your browser settings, but this may affect your experience on our website.

6. Children's Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will promptly delete it.

7. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes to our information practices. We will notify you of any material changes by posting the revised policy on our website or through other means.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at clearvoice2018@gmail.com.

By using our Services, you agree to the terms outlined in this Privacy Policy. We value your trust and are committed to protecting your privacy.

Clear Voice Global